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Charisma has been trained and measured in controlled experiments. Here's what actually works, starting with warmth before competence.
Researchers took recordings of surgeons talking with their patients and stripped the words out, leaving only the sound of the voice. Rated on tone alone, the surgeons who came across as more dominant and less warm turned out to be the ones with more malpractice claims against them. Technical skill was not the variable. How they made people feel was.
That’s the most useful thing to know before trying to become more charismatic, because almost all charisma advice points the other way. Rehearse the opening line. Firm up the handshake. Walk in and command the room.
It tends not to work… If anything, people lean back a little. Why? Because the harder anyone performs confidence, the more it looks like a suit two sizes too big.
If you know that feeling, what helps is that charisma has actually been studied, measured, trained, and tested in controlled experiments. Most of what circulates as charisma advice is either backwards or was quietly debunked years ago. So here’s the honest version, before we spend a year doing it the hard way.
Charisma Is a Skill You Can Learn
The belief that sabotages most of us is that charisma is something you’re born with. We either light up a room or we don’t, and if we don’t, our only option is to fake it convincingly.
Turns out that’s false, in the most encouraging way possible! In a pair of experiments, researchers taught ordinary people to behave more charismatically, and it worked. In one, 34 working managers were randomly split into charisma training or a control group. Three months later, their own coworkers rated the trained managers as more charismatic and more leader-like. In another, 41 MBA students gave a speech, learned a handful of specific techniques, and gave it again weeks later, and 135 independent observers scored the second version as more charismatic.
Sit with what that means. Charisma is a set of behaviors. And behaviors can be LEARNED! Researchers have even built a validated, six-item measure of everyday charisma. You can’t measure pixie dust, but you can measure a skill!
That should take the pressure right off. We’re learning something teachable, like a backhand or a second language.
Charisma Has Little to Do With Volume
The second mistake follows straight from the first. If charisma is magnetism, the thinking goes, then we just need more energy. Bigger gestures. More talking. Higher volume. So we try to become a louder version of ourselves, and for anyone who isn’t naturally loud, it feels awful.
So what is charisma actually made of? That everyday-charisma research found it boils down to two things… influence (the sense that you can guide and move people) and affability (the knack for making others feel comfortable and at ease). Influence is the competent, compelling part. Affability is the warm, you’re-safe-with-me part. Together, that’s most of what people mean when they call someone charismatic.
Notice what’s not on that list… “be the loudest.” Charisma is linked to extroversion, but it isn’t the same thing. Plenty of quiet, low-key people score sky-high! Warmth and the ability to make others feel valued have nothing to do with volume. In fact, some of the most charismatic people you know are the ones who go quiet and somehow make you feel like the most interesting person in the room. (If that’s your natural mode, you might already have more raw material than you think.)
Which means the lever most of us reach for is rarely the one that matters. Warmth is the one that does.
Lead With Warmth First
The instinct is to lead with power. You want to seem impressive, capable, not-to-be-messed-with, so you project competence and authority before you’ve given anyone a reason to feel comfortable around you. It comes across exactly as cold as it sounds.
The research here is almost on-the-nose. When scientists studied the nonverbal displays that make leaders seem charismatic, they found charisma is warmth and power at once: receptivity (approachability, warmth) and formidability (competence, presence). Using brain recordings while people watched political leaders, they even found the most charismatic ones uniquely fired up viewers’ approach and caution systems at the same time. Charisma lives in that tension. But the two signals aren’t interchangeable, and warmth is the one people read first. Establish it, and our competence finally comes across as impressive instead of intimidating. (Curious where your own presence stands? Here’s what executive presence actually looks like.)
Which is why the surgeons from the opening are worth sitting with. In that study, warmth was the half that predicted whether patients sued. Competence without warmth makes people want to keep their distance.
So do the opposite. Make people feel at ease first: a genuine question, real eye contact, using their name, letting your face actually react to them. Then you’ve earned the right to be impressive!
The Stuff That Actually Works Is Surprisingly Specific
“Be more charismatic” is impossibly vague advice, like being told to “be more interesting.” What makes it actionable is that researchers have broken charisma down into a concrete set of about a dozen learnable tactics, the same ones used in the training studies above.
Most of them are verbal:
- Tell stories and use metaphors. A vivid image or a quick story sticks where a bullet point dies.
- Use three-part lists. “Faster, cheaper, simpler” has a rhythm a single point just doesn’t.
- Ask rhetorical questions. They pull people in to answer in their heads instead of tuning out.
- Express conviction and shared identity. Speak to what we care about, and say what you actually believe.
- Set a high expectation, and show you believe people can meet it. Belief is contagious!
A few are nonverbal: let your face actually move, let your voice rise and fall instead of flatlining, and use gestures that match your words. All of these are skills you can rehearse, and in the studies, the people who used more of them were rated as more charismatic, more competent, and more trustworthy.
Don’t try to install all twelve at once. Pick two, say opening with a short story and letting your voice carry more emotion, and use them on purpose this week. Charisma builds up from small, specific reps, the way any skill does.
Keep your expectations grounded here. These effects are modest, and they add up quietly with practice. If anything, they matter even more over video than in person, because a flat, neutral delivery is even harder to sit through on a webcam. So don’t assume the screen will do the work for you.
You Can Absolutely Overdo It
The predictable next mistake is overdoing them. Big dramatic pauses. A metaphor every other sentence. So much “energy” that a friend asks if you’re okay. That’s just swapping one kind of fake for another.
More charisma is not always better. When researchers tracked leaders across a range of charisma levels, they found an inverted-U… effectiveness climbed with charisma up to a point, then dropped. The most charismatic-seeming leaders were often rated as less effective, partly because all that magnetism crowded out the boring, concrete work of actually getting things done. Moderate beat maximal!
The deeper issue is congruence. When your words, your tone, and your body language don’t match, when the warmth is performed instead of felt, people feel it, and trust drops. The slickest charismatic cues on earth can’t survive the sense that you don’t mean them. Which is exactly why the people who are merely good at seeming warm get found out over time.
So the goal is always to become a slightly more expressive, warmer, clearer version of the person you already are.
The Charisma Takeaway
Five things to do with all of this:
- Pick two behaviors and drill them. Open with a short story this week, and let your voice carry more emotion. Leave the other ten alone.
- Warmth before competence, every time. People read warmth first, and competence without it comes across cold.
- Watch your ceiling. The moment the energy starts feeling performed, dial it back.
- Say your line out loud. If your tone doesn’t agree with your words, people hear the gap before they hear the point.
- Get one honest witness. Ask someone who will actually tell you how you came across, then practice in real conversations over weeks.
Then one tiny assignment, because that’s all it takes to start… pick a single conversation this week, and before you worry one bit about sounding impressive, just make the other person feel genuinely at ease. Ask a real question. Actually listen to the answer. Let your face react. That’s the whole thing, in miniature.
A new book by Vanessa Van Edwards
Every conversation is an opportunity.
If conversations have gotten harder, more awkward or less satisfying, you’re not imagining it. We’re simply out of practice.
It’s time to find the joy in talking to each other again.
Discover the bookA new book by Vanessa Van Edwards
Every conversation is an opportunity.
Conversations feeling harder? We’re out of practice. It’s time to find the joy in talking to each other again.
Discover the book